Hiring a moving company can feel overwhelming. With so many options, it’s important to ask the right questions to find a trustworthy, professional mover for your needs. If you’re moving in Davenport, Bettendorf, or anywhere in the Quad Cities, these 15 questions will help you make an informed choice.
1. How long have you been in business?
Ask about experience, staff size, and company values. Experienced movers bring efficiency, care, and reliability to your move.
2. Are you insured?
Most professional movers offer basic coverage. Ask about additional protection or full-value options to safeguard your belongings.
3. What’s your pricing structure?
Get binding estimates in writing. Know what’s included, how costs are calculated, and watch for hidden fees.
4. What services are included?
From packing and crating to furniture assembly, check what’s covered in the price. Some companies even handle specialty items like pianos or antiques.
5. Are there discounts or promotions?
Senior, military, or student discounts may be available—always ask before booking.
6. Do you provide storage options?
Short-term or long-term storage may be needed for your move. Make sure the company can accommodate your timeline.
7. What’s your availability?
Book in advance. Popular movers in Davenport and Bettendorf can fill up quickly, especially during peak moving season.
8. How long will the move take?
Estimate timing based on your home size, distance, and volume. Plan for potential delays to avoid stress.
9. What is your cancellation policy?
Know your rights if plans change, including refund or deposit policies.
10. Can I get a written estimate?
Binding estimates guarantee the price; non-binding estimates may change. Confirm which type you’re receiving.
11. What payment methods do you accept?
Ask about credit cards, cash, or checks to avoid surprises on moving day.
12. Can you provide references?
Ask for past client contacts to gauge satisfaction and reliability.
13. Can I see reviews?
Check online reviews for insight into customer experience, timeliness, and service quality.
14. How will logistics work?
Confirm delivery dates, timeframes, and tracking options to ensure your belongings arrive safely.
15. Are you licensed and registered?
Professional movers have a DOT number for interstate moves and an MC number if transporting goods across state lines.
Tips for a Smooth Move in the Quad Cities
- Pack an essentials bag for your first night in your new home.
- Label boxes with their destination room.
- Keep a box of must-have items (chargers, toiletries, towels) separate.
- Update your address and insurance policies.
- Inspect items immediately after delivery and report damage.
Hiring the Right Movers
Start by asking friends, family, or online communities for recommendations. Compare estimates, services, and reviews before signing a contract. Verify insurance, binding estimates, and cancellation policies to ensure a smooth move.
Whether you’re moving locally in Davenport or Bettendorf or across state lines, asking these 15 questions will help you find a reliable, professional moving company to handle your belongings with care.